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What is the Get Console App?
Get Console is an Apple-approved App available for purchase and download from iTunes. It is a Telnet, SSH and Serial terminal application for Apple iOS devices which uniquely allows IT engineers to connect and control RS232 serial ports (such as the console port of Cisco devices or many other serial ports). In addition, Get Console can share its terminal screen with remote users over the Internet.
What can I do with Get Console?
The Get Console App is designed to let IT engineers use their instant on, portable iPad, iPhone or iPod Touch to perform configuration, maintenance, troubleshooting and disaster recovery operations directly on IT equipment via Telnet, SSH or uniquely via Serial Console port (upto 57600 baud - or 115200 with C2-RJ45"V" cable). In addition with its terminal window sharing feature Get Console can be used as a remote access, support or training tool for Cisco, Juniper, HP, Huawei and other engineers working in the field. A full list of supported and known-to-work serial console ports and devices is at our forum here.
Do I need to modify the iOS software on my Apple device?
NO. Because the Get Console app is Apple-approved, NO JAILBREAKING of your Apple hardware is necessary.
What about management? Will Get Console keep the Network Manager happy?
The Get Console app features detailed logging, configuration repository access, command and keyboard shortcuts. It also provides instant remote access via the get-console.com website, allowing supervisors or specialists to collaborate and take control of your session if necessary. In short, Get Console supports the full documentation and logging required when performing any tasks on enterprise hardware.
How is Get Console used in the field?
Typically scenarios in which the Get Console app (with the Serial Cable) is uniquely useful to network field engineers include the following:
- During serial device first time configuration where the device has no IP connectivity
- When the serial device has crashed and remote Telnet/SSH is not responding. Using an iPad and the Get Console app is faster than finding and booting a notebook or finding a USB-to-Serial dongle.
- When remote Telnet/SSH access is inappropriate due to network security policies
- When an engineer wants to avoid getting locked out (when performing changes on a router/switch/firewall that result in a temporary loss of remote IP connectivity)
- When an engineer requires assistance, Get Console provides remote viewing of the Serial/Telnet/SSH console session over the web.
What is the Get Console web site?
The Get Console website complements the Get Console app. It is designed to facilitate remote access to a Get Console session, and operate as a cloud storage location for configuration files and logs. When operating together, the app and website provide powerful and instant out-of-band remote access to serial ports in the field. Register at no charge to take advantage of this powerful feature for free*.
The Get Console website is geared towards engineers working both on and offsite and provides a secure online location for configuration and documentation, available from anywhere.
In addition to config and file repositories, the web-based, plugin free remote client allows connection to remote devices including iPad/iPhone-connected console ports. Time-saving features on the website include common command shortcuts, auto-saving of passwords for rapid reuse, user defined shortcut scripts and more.
What other hardware is required?
For Telnet and SSH connecitivity, Get Console requires no additional hardware as it uses Wifi and/or 3G for connectivity. To use serial connectivity (upto 57,600 baud - or 115200 baud with C2-RJ45"V" cable), the Get Console app requires the Apple-certified Redpark C2-RJ45 Console cable. Get Console is NOT compatible with the Redpark C2-DB9 cable. If your serial device requires a DB9 or DB25 connection, then it is possible to adapt the C2-RJ45 to these presentations using a low cost adaptor available in our shop. This will connect the Apple iOS device to RJ-45, DB9 (standard or null) or DB25 serial ports on enterprise hardware including that from Cisco, HP, Juniper and Huawei and many other vendors.
Where can I get the cable?
The Redpark console cable can be purchased here, or from any other cable retailer, including Redpark directly. If your non-Cisco network device has a DB9 serial port, you can purchase a RJ45-to-DB9 dongle or alternative adaptor. The console cable is a "Made for iPod / iPad and iPhone" licensed accessory designed for use with iPhone, iPad and iPod Touch, and is extensively tested with Cisco and many other console ports and the Get Console app.
How much does the app and cable cost
Is this a Cisco Systems approved or endorsed application / solution
No. Amix Capital, developer of Get Console, and the Get Console app, have no affiliation whatsoever with Cisco Systems. the name 'Cisco' is a trademark of Cisco Systems.
What devices can I connect my iPhone/iPad/iPod touch to with the Get Console app?
The Get Console app and Redpark console cable are designed to connect with a wide range of devices and we are constantly adding serial devices to our list of supported equipement. To see the latest list of officially supported and known-to-work equipment please visit our forum here
Currently supported equipment includes those from Cisco, Juniper, HP, Fortinet, Huawei, Alcatel, Honeywell, Rockwell, Siemens, NetApp, and many other equipment vendors). While Get Console can connect to almost any device with an RJ-45 or DB-9 serial port at speeds of upto 115200 baud (C2-RJ45V) - or any device which has Telnet/SSH functionality, official support for further vendors is announced only after we have tested it ourselves or verified the results of third party testing. Presently Get Console is not guaranteed to function with generic serial console ports from Netgear switches, or serial equipment that requires 115200 baud rates to connect.