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Private Server Licensing

Posted: Fri Sep 26, 2014 11:02 am
by aellenbogen
I have two private server licenses which were included with my purchase of an Airconsole pro. Unfortunately, i activated the licenses right before changing my ISP, and my static ip addresses changed. I either need two new licenses, or if somebody has access to reset my license so that i may activate them for the correct private server ip address.

Thanks very much.

Re: Private Server Licensing

Posted: Fri Sep 26, 2014 8:30 pm
by daniel
Please send an email to support@get-console.com with your order number and the details of the private server addresses.

Re: Private Server Licensing

Posted: Sat Sep 27, 2014 4:59 am
by aellenbogen
I just sent an email with my order number, and the correct ip address for my private server. I don't remember what the previous ip address was. Is this something that is easily resolved?

Re: Private Server Licensing

Posted: Tue Nov 04, 2014 10:33 pm
by simon
I don't believe we have received your mail - either that or due to recent support email problems it has been deleted. If you have issues with your Private Server IP address and need it changed please email me directly simon@get-console.com

Thanks
Simon