Unable to update to latest firmware

[benc4u]

Running 1.04. I followed the directions. Connected via Ethernet cable. Usb stick inserted that contains the bin file. Started update for firmware, errors and quits, "unable to find mounted usb device". I get the same error on both PC and MacBook Pro . Please help.

[benc4u]

I have the usb stick plugged into the airconsole usb port.

[daniel]

Make sure the USB stick has been formatted as vfat, and after the USB stick has been inserted, wait a few seconds for it to be detected before pressing the upgrade button.

[benc4u]

Daniel,
vfat? On my windows 7 computer, I only have available, FAT, exFAT, FAT32. I think vfat is an old format, windows 95. Any other ideas.
Thanks,
Ben

[daniel]

You should format as either FAT or FAT32. exFAT will not work.

You should ensure that there is only one partition on the USB stick. Some USB stick manufacturers put a hidden partition that cannot be deleted at the start of the disk - these will not work for the upgrade process (you should be able to check on the Disk Management page from Windows).

If that fails, you could try using a different USB stick.

[benc4u]

PROBLEM SOLVED!!! It works now. I tried a different USB stick, an OLD Sandisk USB stick. I am now version 2.10.
Thank you very much for the support.
Ben