Issue with Keyboard Shortcut Bar

Post any bugs you have found in our App here, if we know of a workaround we'll post it also

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dannyn382
Posts: 3
Joined: Mon Jan 02, 2012 3:09 pm

Issue with Keyboard Shortcut Bar

Postby dannyn382 » Mon Jan 02, 2012 3:15 pm

Hello,

As in the attached photos, I am having an issue on the iPhone and iPad where when typing a long command in the place where test is. The keyboard shortcut bar is overlayed over the top of the command. When I remove the keyboard shortcut bar then the line that is current being typed on is now under the overlayed keyboard.

Using Repark serial cable, with Cisco 1721.

Thanks for the help,

Dan
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simon
Site Admin
Posts: 158
Joined: Mon Jun 06, 2011 2:48 pm

Re: Issue with Keyboard Shortcut Bar

Postby simon » Wed Jan 04, 2012 11:24 am

Hi Dan

Yep we have found this bug and have submitted a new version to Apple - its currently waiting for review so should be in your updates to download in the next few days.

Thanks for pointing this out
Simon

dannyn382
Posts: 3
Joined: Mon Jan 02, 2012 3:09 pm

Re: Issue with Keyboard Shortcut Bar

Postby dannyn382 » Fri Jan 06, 2012 5:36 pm

Simon,

Perfect! Thanks for the help, I really appreciate it!

Dan

dannyn382
Posts: 3
Joined: Mon Jan 02, 2012 3:09 pm

Re: Issue with Keyboard Shortcut Bar

Postby dannyn382 » Tue Jan 10, 2012 11:37 am

Simon,

Issue fixed, half way. So the part about when the shortcut bar is not in use is fixed, but the text still goes under the shortcut bar, making it difficult to read when shortcut bar is in use. Things like tab to auto-complete are nice to have the shortcut bar for, but when the text is very hard to read under the shortcut bar this makes the shortcut bar useless.

Do you have a fix for this?

Thanks,

Dan

simon
Site Admin
Posts: 158
Joined: Mon Jun 06, 2011 2:48 pm

Re: Issue with Keyboard Shortcut Bar

Postby simon » Tue Jan 17, 2012 10:18 am

Hi Danny

the keyboard popup bar is semi transparent so you can generally see through it - but we are working on making the transparency configurable including an option to make the whole keyboard semi transparent. (which would shift the cursor down to very bottom of screen)

We experimented with the console line start above the keyboard bar but on iPhone version especially we think we lose too much screen real estate so kept it starting above the real keyboard.

Thanks
Simon


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