Private Server Licensing

Read the Updated Get Console FAQ Here, and post additional Questions that we should be answering

Moderator: sergey

aellenbogen
Posts: 2
Joined: Fri Sep 26, 2014 10:52 am

Private Server Licensing

Postby aellenbogen » Fri Sep 26, 2014 11:02 am

I have two private server licenses which were included with my purchase of an Airconsole pro. Unfortunately, i activated the licenses right before changing my ISP, and my static ip addresses changed. I either need two new licenses, or if somebody has access to reset my license so that i may activate them for the correct private server ip address.

Thanks very much.

daniel
Posts: 127
Joined: Wed Jul 27, 2011 9:33 am

Re: Private Server Licensing

Postby daniel » Fri Sep 26, 2014 8:30 pm

Please send an email to support@get-console.com with your order number and the details of the private server addresses.

aellenbogen
Posts: 2
Joined: Fri Sep 26, 2014 10:52 am

Re: Private Server Licensing

Postby aellenbogen » Sat Sep 27, 2014 4:59 am

I just sent an email with my order number, and the correct ip address for my private server. I don't remember what the previous ip address was. Is this something that is easily resolved?

simon
Site Admin
Posts: 158
Joined: Mon Jun 06, 2011 2:48 pm

Re: Private Server Licensing

Postby simon » Tue Nov 04, 2014 10:33 pm

I don't believe we have received your mail - either that or due to recent support email problems it has been deleted. If you have issues with your Private Server IP address and need it changed please email me directly simon@get-console.com

Thanks
Simon


Return to “FAQ”

Who is online

Users browsing this forum: No registered users and 12 guests