Suspected faulty Airconsole battery

Questions, FAQ, Feature Requests and Troubleshooting for Airconsole

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Suspected faulty Airconsole battery

Postby kwok » Mon May 04, 2015 11:42 am

I've an Airconsole standard which I bought around Sep 2013. The unit suddenly couldn't be switched on via battery power.

Even if I plug it into USB for power, it can only be turned on intermittently. I'm not sure if there's something wrong with the battery or other bits of the unit's electronics.

I'd like to know if the battery can be replaced by end users or need to be shipped back to NZ for refurbishment. If the shipping cost is high then I'd consider getting a new XL as replacement.

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Re: Suspected faulty Airconsole battery

Postby simon » Thu Jun 18, 2015 10:15 pm

Unfortunately we do not sell replacement batteries yet, however the battery can be removed as it has surface mounted clip to attach to the motherboard. However on the XL unit it is quite hard to get into it without a long jeweller screwdriver set.

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