Search found 158 matches

by simon
Fri Nov 07, 2014 10:30 am
Forum: Airconsole
Topic: Air Console XL 2 cannot be switched on
Replies: 5
Views: 11544

Re: Air Console XL 2 cannot be switched on

Just send the main unit. We will send a new one. I am sorry you have this problem. We are working hard on getting our new support system at support.get-console.com up and running which will hopefully become the one stop shop for these types of issues and also let you chat directly with myself/eric/d...
by simon
Fri Nov 07, 2014 10:25 am
Forum: Airconsole
Topic: Wireshark Remote Packet Capture test
Replies: 4
Views: 10558

Re: Wireshark Remote Packet Capture test

Hi All The support for 4-8-12-16 etc serial cables hanging off a single Airconsole is what we are working on at the moment. The release notes probably shouldn't mention that (it was more me being lazy copy/pasting in from our dev system). When fully released you will have individual control over eac...
by simon
Tue Nov 04, 2014 11:47 pm
Forum: FAQ
Topic: Best settings for iPad
Replies: 1
Views: 16861

Re: Best settings for iPad

You can pinch in/out on the screen to change the font size in Get Console. While this doesn't change the terminal dimensions (i.e. 80 columns or 132 columns) it does let it all fit on screen without scrolling.

Try that out - let me know if improves for you.
by simon
Tue Nov 04, 2014 11:46 pm
Forum: Bug Reports
Topic: Get-Console 2.01 on iPad - side menu
Replies: 2
Views: 17699

Re: Get-Console 2.01 on iPad - side menu

I believe this issue is resolved in 2.06 which is in the App store at the moment. Let me know if still continuing for you
by simon
Tue Nov 04, 2014 11:14 pm
Forum: Feature Requests
Topic: Private Server Authentication Integration
Replies: 1
Views: 14693

Re: Private Server Authentication Integration

Good idea
Added to dev task list

Thanks
Simon
by simon
Tue Nov 04, 2014 10:33 pm
Forum: FAQ
Topic: Private Server Licensing
Replies: 3
Views: 20217

Re: Private Server Licensing

I don't believe we have received your mail - either that or due to recent support email problems it has been deleted. If you have issues with your Private Server IP address and need it changed please email me directly simon@get-console.com

Thanks
Simon
by simon
Tue Nov 04, 2014 10:32 pm
Forum: FAQ
Topic: Instant Disconnect
Replies: 3
Views: 20611

Re: Instant Disconnect

Hi mmoninski / Flange Gasket Instant disconnect means the Airconsole hasn't detected the USB-Serial cable. This can happen because the USB/Serial cable has been reprogrammed by a recent Windows 8.1 FTDI chip update to have a different VID/PID. This Windows update has been pulled by Microsoft but for...
by simon
Tue Nov 04, 2014 10:13 pm
Forum: Airconsole
Topic: Air Console XL 2 cannot be switched on
Replies: 5
Views: 11544

Re: Air Console XL 2 cannot be switched on

Hi All First of all sorry for the recent problems we have been having with the support mail box. Due to an overly aggressive spam filter it has basically either been not receiving all the mail or our replies have been dropped by the outgoing amazon SES filter. Unfortunately this has meant slow or no...
by simon
Tue Nov 04, 2014 10:11 pm
Forum: Airconsole
Topic: XL unit wont charge
Replies: 6
Views: 11617

Re: XL unit wont charge

Hi All First of all sorry for the recent problems we have been having with the support mail box. Due to an overly aggressive spam filter it has basically either been not receiving all the mail or our replies have been dropped by the outgoing amazon SES filter. Unfortunately this has meant slow or no...
by simon
Wed Jul 23, 2014 4:41 pm
Forum: Feature Requests
Topic: More drivers
Replies: 1
Views: 15104

Re: More drivers

Here is beta Firmware for Airconsole that includes drivers for the Silicon Labs usb/serial cables/adaptors


https://www.dropbox.com/s/d4zd5hweovyhnli/airconsole-2.11-web.bin


Any problems please email support@get-console.com
Cheers
Simon

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